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Support

Support

This area contains technical files, procedures and documentation for Fitrix customers that will help you fully implement and maintain your Fitrix software. Whether you have a fully trained in-house IT department, or prefer to outsource some or all of your Fitrix support, Fourth Generation Software is available to assist you or your IT department with all or part of any of the technical areas covered here.

  • Fitrix Documentation – This includes the full Fitrix documentation set available on-line or as a download
  • Pre-Installation Requirements – This is the information your I.T. department will need to spec and configure clients and servers to meet the prerequisits of Fitrix
  • Technical Procedures – We have published a variety of technical procedures for supporting Fitrix and enableing advanced capabilities. This area includes complete instructions as well as all required software for the covered areas. Fourth Generation can support your I.T. staff in implimenting any of these procedures or can be contracted to impliment these for you
  • Log Support Case – This option allows you to log a support case for Fitrix. A Fitrix maintenance agreement is required.