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System requirements

The Open Source Linux operating system and minimal hardware requirements make Fitrix a more cost-effective solution

 

Fitrix Linux Server Requirements - Details
Last Updated: 6/11/2007

Server Minimums

  • Processor: Pentium 4 or greater

  • 32 or 64 bit

  • Hard drive space: 8GB available for Fitrix on single hard drive

  • Ram: 512 (more is helpful, but note 4GB RAM licensing restriction below)

  • Please note that additional licensing is required for servers with more than 2 dual core processors (or 1 quad core processor) or more than 4GB of RAM installed in the server. These licensing restrictions apply even if the resources are not available to Fitrix but are installed in the server.

Linux Distribution

Only the following Linux Distributions are supported:

Distribution Version Kernel Glibc
Red Hat Enterprise 4 2.6 2.3
Red Hat Enterprise 5 2.6 2.5
SUSE 9.1-9.x 2.6 2.3
SUSE 10.0 2.6 2.3
SUSE 10.1 2.6 2.4
SUSE 10.2 2.6 2.5
Debian 4.0 2.6 2.3

The following Linux Distributions are NOT supported:

  • Red Hat Fedora

All other Linux Distributions must be approved by Fourth Generation Software to be supported

Linux Installation and Configuration Requirements

  • Fitrix is only supported on native Linux operating systems which are installed and configured according to the manufacturer’s instructions. (Note: upgrading the kernel or glibc version on an existing Linux installation can create complications, and is not recommended).

  • Fitrix is not supported on Linux operating systems that are running through emulation or enhancement software such as "VMWARE™"’.

  • A Linux ‘C’ development system must be installed (‘GCC’ compiler + utilities + libraries).

  • Install the package 'libstdc++.so.5' (if not installed) The file ‘/usr/lib/libstdc++.so.5’ must exist (on some Linux distributions this requires a link when the file is located elsewhere).

  • Install the package 'rpm' (if not installed).

  • Install the package 'gawk' (if not installed).

  • The Linux firewall (ipchains service) must be turned off. (The Fitrix server cannot be a firewall server).

  • The ‘termcap’ package (the termcap runtime libraries) must be installed. (This is done by default with most Linux distributions) The file ‘/usr/lib/libtermcap.so’ must exist (on some Linux distributions this requires a link when the file is located elsewhere)

  • JAVA (jre) version 1.4.2 must be installed. (Fitrix Complete provides this, but if your server has an earlier version this will have to be upgraded).

  • If the Fitrix Windows Thin Client will be used, install and enable one of the following: ssh (recommended), telnet, or rlogin.

  • The Linux server must have a network card installed (even if not connected to a network).

  • The Linux server must have a static I.P. address assigned (even if not connected to a network).

  • The Linux server must be booted to level 3 (inetd must be running). If ‘X’ Clients will be used, the Linux server must be booted to level 5.

  • Note that Fitrix Complete is a 32-bit product but will run on 64-bit systems. A 64-bit version of Fitrix is available at an additional cost.

Connectivity Requirements For Fourth Generation Support

In order for Fourth Generation Software to provide any support assistance that requires access to your Fitrix server or client, you will need to provide access using one of the following methods:

Linux Server
 (Listed in order of preference)

  1. VPN – A VPN connection offers the highest level of connectivity allowing Fourth Generation to provide support more quickly and economically. Allows 24x7 access without user intervention. Windows VPN is preferred, FGSS will charge a fee for setting up connections to other VPN products.

  2. Remote Desktop onto a Windows Server – Allows 24x7 access without user intervention

  3. Remote Desktop onto a users workstation – The user cannot work while Fourth Generation is providing support.

  4. Webex access to a users workstation (or windows server) – Requires a user to allow access, the user cannot work while Fourth Generation is providing support.

  5. Any other method must be approved by FGSS, and FGSS will charge a fee for setting up the connection. (Please note that dial-up access is not supported)

Windows Client

If you are using the Fitrix Windows Thin Client, your Windows PC must be connected to the internet and have a working web browser. Fourth Generation Software will use Webex to gain access to your Windows Client for Support.